Returns

Find the Best Fit

We want you to find underwear that fits, so we're happy to offer a free return or exchange on one panty in each order. Try a new style or a different size to dial in what works for you. 

To start a return, visit our Returns Portal with your order information. Returns will be accepted within 60 days of receiving your order. Merchandise listed as final sale is not eligible for a return or exchange.

Warranty Issues

We warranty our underwear for manufacturer defects for 12 months after you receive your order. Manufacturer defects include things like seams coming undone, but do not include normal wear and tear. Should you receive a defective item, we will replace the item or issue you store credit.

To submit a warranty request, use our Returns Portal and choose the option for manufacturer defect. You'll need to submit a photo with your request.